0 Items
View
Basket
High Quality
Personalised Sashes
& T-Shirts
Saucy Accessories
&
Naughty Party Games
Everything You Need
For A Fun And Memorable Hen Party

Hen Party Online Terms and Conditions

Prices, payment and VAT :

All prices on our site are in pounds sterling and are inclusive of VAT due.

What if I encounter a problem with your website?

Please phone us on 0845 2240514 or email to [email protected] and we will process your order for you.

Cancellations, Returns and Refunds

If you wish to cancel your order then no questions asked, you should call or email us as soon as possible after ordering. However, if your order has already been printed or collected by the courier for dispatch or sent by post, unfortunately we CANNOT provide a refund for your order. If your order is still processing, we will send you a refund for the amount you paid, less a £5.00 administration fee. We do not provide refunds for personalised items that have been received unless there is a fault or an error has been made by Hen Party Online. In this instance, we will happily re-send or provide a refund for the faulty ones.

If you are unhappy with the products you have received, please contact us immediately upon receipt. Delivery charges are not included in any refund unless otherwise agreed with Hen Party Online. Unfortunately requests for refunds/returns after 7 days after delivery or for used products will not be considered.

PLEASE NOTE that we will not refund for delivery charges for failed deliveries due to incorrect delivery addresses given.

Non-acceptance of an order

Order acceptance and the completion of the contract between you and us will take place on the dispatch of the products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions above.

Non-acceptance of an order may be a result of one of the following:

The product you ordered being unavailable from stock
Our inability to obtain authorisation for your payment
The identification of a pricing or product description error
You not meeting the eligibility to order criteria set out in the Terms and Conditions

Hen Party Online is a subsidiary of PST Business Services Ltd would like to make it clear that the use of any protected trade marks (registered or unregistered) in the provision of these products are used merely to describe an aspect of the product sold and that these marks (whether registered or not) are the property of the respective owners and that this website and the products sold on it are not affiliated with, sponsored by or approved by those owner

Customer Mailings

Along with many other Mail Order companies we occasionally make our customer lists (not telephone numbers) available to other carefully selected companies so that they can mail you with information on products or services that may be of interest to you. If you prefer not to receive these mailings please tick the opt-out box on the Registration page or phone or E-mail us at anytime and we will adjust our records accordingly.